Clinical Trials Operations
Automation with Jira

Overview

Code Desk is a technology services company specializing in delivering tailored software and workflow solutions for businesses with complex operational needs. As part of one of its key engagements, Code Desk partnered with a medical company operating in the clinical trials industry to modernize and digitize their internal operations using Jira.

Customer Requirements

The client approached Code Desk with a clear objective: to transform their manual, paper-heavy operations into a fully digital and centralized system. Their key requirements included: 

 

Fully customized workflows aligned with operations teams

Centralized Jira platform for clinical trial operations

Paperless documentation and approval processes

Secure electronic signatures for compliance

Integrated time tracking and financial management

Solution Delivered by Code Desk

Code Desk designed and implemented a fully customized Jira-based solution, transforming Jira into a comprehensive operations management platform. 

Custom Jira workflows and issue types for trials

Digital documentation with DocuSign e-signatures

Tempo Timesheets for accurate time tracking

Jira–Xero integration for financial visibility

Centralized tracking of trials, approvals, and payments

Jira Customization & Workflow Automation 

Documentation & Compliance

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